The Influence Of Technology In The Restaurant And Lodge Pangasinan Industry

By Stephanie Morris


Technology has had a dramatic positive effect on the hospitality industry. Most of these business entities have significantly benefited from this advancement. The technological improvements have enabled the hotel, and lodging facilities enjoy several advantages. The role that it has played in this industry cannot be ignored. This article outlines several of these effects that improved technology has in the restaurant and lodge Pangasinan industry.

Technology has played a significant role in the marketing sector. The internet is an important tool that most organizations need to adopt. It has an opened an opportunity for many in this industry to engage in online platforms. Social media has helped in the marketing sector. Most people access relevant information from these sites. Many market strategists use social media to develop online relationships with customers. They advertise their business through the internet.

Most managers strive to ensure that their clients are served with what they require. Technology has helped increase service delivery in most of these institutions. The guest rooms have seen some immense improvements in their layouts. Most of them are fitted with modern equipment. This ensures that their customers feel comfortable during their stay. Guests do not have to struggle or go through stressful procedures to receive services.

Integrated management systems are also a product of improved technology. They have helped develop and strengthen ties between these organizations and their potential customers. Despite their sophistication, they have assisted in establishing advanced integration levels. Guest preferences are created and linked to their database. This has provided the supply purchase systems to easily access what is required for purchase to ensure no supply shortages.

Unlike in the past years, it is now easy to access these business entities. This has been made possible by the introduction of tablets and smart-phones. They replaced the desktop laptops that were common in many of the hotels. They are convenient because they can be acquired at reasonable prices and have little maintenance costs. Guests can now make their orders without necessarily visiting the front desk. This has improved service delivery.

The long queues in large hotels have complicated the check in and checked out process. This is because it is time consuming. As a result, most of their clients do not get enough time to enjoy their stay in these hotels. However, the introduction of applications in smart-phones has made it possible for them to create enough time for fun activities. These applications have made it easy to make reservations before the actual day of the visit.

The most appreciated advancement in this hospitality industry is the ability to check out while still in the rooms. Guests can easily make their payments on the television screen in their rooms. Therefore, clients do not have to stay in long lines to finalize their check out procedures. This gives the users an opportunity to check out easily and a chance to enjoy their final moments in the hotels. Guests are also given enough time to get to the departure points.

Technology has also introduced new modes of payments. Clients do not have to queue for long hours to pay for the services provided. For instance, it is easy for one to pay using the ATM cards or the televisions mounted in each room. Additionally, it has helped provide a solution to any minor disputes regarding any rates.




About the Author: